Privacy Policy
Effective date: 11 November 2026
This policy explains what data omo ai (“we”, “the service”) collects, how we use it and how you can delete it. It covers the omo ai Telegram bot (@omourl_bot) and the omo ai comment-reply service for Facebook Pages and Instagram business accounts. Contact: [email protected].
1. Data we collect
Telegram bot (voice planner)
- Telegram account data: your Telegram user ID, display name and username — to identify you and control access.
- Messages you send to the bot: voice messages are converted to text and the audio is not stored; the text and the tasks extracted from it are stored so the bot can show drafts, save tasks and answer your questions.
- Settings: your time zone.
- Google Calendar (only if you connect it): OAuth access and refresh tokens, and the calendar events the bot reads or creates on your request.
Comment-reply service (Facebook / Instagram)
- Page and account data: IDs and names of the Facebook Pages and Instagram business accounts you connect, and the access tokens Meta issues for them.
- Comments: text of public comments on your connected pages, commenter name/ID as provided by Meta, and the replies the service drafts or posts.
- Business information you give us (prices, hours, FAQs) to write accurate replies.
2. How we use data
- To provide the features you request: creating, reading, and deleting calendar events; saving tasks; drafting and posting replies to comments.
- To keep the service secure and fix errors (short-lived technical logs).
We do not sell data, use it for advertising, or use it to build profiles of individuals. We do not use data received from Google or Meta to train AI models.
3. Google user data
The bot requests the https://www.googleapis.com/auth/calendar.events scope only to show your events, create events you dictate, check for time conflicts, and delete events you explicitly confirm. omo ai’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google data is not shared with anyone except as described in section 4, and no human reads it unless you ask us for support or it is required for security or by law.
4. Service providers
- OpenAI — speech-to-text and text understanding for your messages and comments. Data is sent through the OpenAI API, which by default does not use API data for training.
- Telegram — message delivery. Google and Meta — the platforms you connect.
- Hosting — our virtual server and Cloudflare (network protection).
5. Storage and retention
Data is stored on our server and protected by access controls and encryption in transit (HTTPS). Unconfirmed drafts are removed when you save, edit or cancel them. Account data, tasks and tokens are kept while you use the service and deleted within 30 days after you request deletion or disconnect.
6. Your choices and rights
- Disconnect Google at any time at myaccount.google.com/permissions.
- Remove the app from Facebook in Settings → Business integrations, or from Instagram in Settings → Apps and websites.
- Request a copy, correction or deletion of your data — see Data deletion.
7. Children
The service is intended for businesses and is not directed to children under 16.
8. Changes
We will update this page and the effective date if this policy changes.